I am Talent or a Talent Manager
Adding talent to a payment method
A payment method is where your deal money lands: a bank account, a PayPal account or another payout account. When a deal is agreed, the brand pays into escrow. Once the work is delivered, we release that money to the payment method attached to the deal.
A payment method only receives payouts for the talent on it. A new method starts with no talent on it, and nothing reaches it until you add some. We never add talent for you. An agency with dozens of talent should not find one talent's earnings in the wrong account because the system guessed.
Who to put on which method
That depends on how your money is set up. Some agencies send every payout to one company account, so every talent goes on that one method. Others pay talent through separate accounts, so each talent goes on their own. Most rosters end up with some of both. If you only manage yourself, you need one method with you on it.
The dashboard shows this both ways: each talent with their payment methods, and each method with the talent on it. The "Multiple talent" filter finds methods shared between talent, and "No talent" finds methods nobody is on yet.
Telling your methods apart
An agency often ends up with several methods under the same company name and the same tax form, set up at different times or for different accounts. The dashboard shows what tells each one apart: the name on its tax form, its payout route, and the email and contact on its payout details. When methods share their name and tax form, whichever of those details differs is shown in heavier text.
Sometimes nothing on the payout details differs at all, and the dashboard says so on each of those methods ("Same details as 2 other methods"). The answer is a title. A title is your own name for a method, such as "Tour payouts" or "AR inbox". It is shown wherever the method is listed, and it never changes the payout details behind it.
If the methods that look the same have no payout route or tax form yet, a title is not the answer. Finish setting one of them up, or delete the ones you do not need.
Adding talent
Adding a talent to a method does not move money and does not change any deal. It only means that method can now be attached to that talent's deals. You can remove them again at any time.
What each talent is doing on a method
Every talent on a method is in one of three states, and the dashboard labels each one.
- In a deal. An accepted deal that still owes this talent money pays out to this method. Removing the talent here has consequences, covered below.
- In a proposal. The talent is on an open proposal that has not been accepted yet, so they may need a method soon.
- Not in use. No live deal for this talent uses this method.
Not in use is normal. Most talent on most methods sit there, and nothing needs clearing. It also does not mean the talent goes unpaid. A talent can be Not in use on one method while their active deal pays out to another, and the dashboard says so beside the label.
Removing talent
You can remove a talent from a method even while a deal depends on it. We detach the method from that talent's deals instead of refusing, and the confirmation lists those deals before anything changes. Read that list. Each deal on it cannot be paid until you attach another method.
Removing the last talent from a method keeps the method. It moves under "No talent", and you can add talent to it again later.
When a method still cannot pay out
Having a talent on a method is our half. The other half belongs to our payments provider, which has to accept the payout details behind the method. A method can have every talent you need on it and still be unable to send money, because its setup is unfinished or its payouts are blocked. The dashboard shows that on the method itself, separately from its talent.